What to do in the event of a sudden breakdown or water damage?

A water heater breakdown or water damage can be stressful, but it's essential to stay calm. Here are the steps you can take to minimize damage:

  1. Shut off the water supply : Immediately close the valve on the cold water inlet supplying your water heater to prevent further water leakage.
  2. Cut off power supply : For electric water heaters, disconnect the circuit breaker.
  3. Contain and drain water : Use towels, buckets or a wet vacuum to contain and drain water around your water heater. This will minimize damage to floors and walls.
  4. Inspect your water heater : Visually examine your unit to identify the source of the problem. Look for leaks, cracks or other signs of failure.
  5. Contact a professional : Our certified technicians at Chauffe-eau SOS are available 7 days a week for prompt intervention. Call us at 514 387-1434 for a quick diagnosis and installation.
  6. Inform your insurance : If the damage is significant, don't forget to declare the loss to your insurance company.

By following these steps, you protect your home and property. Remember, in an emergency, Chauffe-eau SOS has been there for you, since 1966!

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