Question 1

How do I choose the right water heater capacity (40 or 60 gallons)?

Accepted Answer

For 1 to 2 people, a 40-gallon water heater is sufficient. For a family of 3 to 5 people, the standard is 60 gallons. If you have 6 or more people, choose a 60-gallon with superior elements for faster recovery.

Question 2

Water heater: Is it better to rent or buy?

Accepted Answer

Buying is generally more economical. Over 10 years, renting can cost around $1,800 while buying (installation included) costs about $1,400. Plus, buying lets you choose your model and includes a 6 to 10 year warranty.

Question 3

What to do before the technician arrives for installation?

Accepted Answer

Clear the path (stairs, hallways) and the space around the water heater. Make sure the new unit fits in the intended space (new models are wider due to better insulation) and tell the technician where to drain the water.

Question 4

What are the prerequisites for switching from gas to electric?

Accepted Answer

You need to hire a master electrician. For a 60-gallon, you need 10/2 wire and a 30A breaker. For a 40-gallon, 12/2 wire and a 20A breaker. You also need to secure the gas line and seal the old chimney.

Question 5

When should I replace my water heater?

Accepted Answer

The average lifespan is 10 to 12 years. Replace it if you see rust at the base (not repairable) or if hot water is running out. Check your insurance contract, as many no longer cover water damage after 10 or 12 years.

Question 6

What to do in case of water leak or emergency?

Accepted Answer

1. Shut off the cold water inlet on top of the tank. 2. Turn off the electrical breaker at the panel. 3. Call Chauffe-eau SOS at 514 387-1434 immediately.

Help Center

CHOOSING YOUR WATER HEATER

INSTALLATION AND PREPARATION

MAINTENANCE AND DIAGNOSIS

Have more questions?

Help Center

CHOOSING YOUR WATER HEATER

How do I choose the right capacity for my home? (40 or 60 gallons?)

Water heater: Is it better to rent or buy?

INSTALLATION AND PREPARATION

What to do before the technician arrives? (Important preparation)

I want to switch from gas to electric. What are the prerequisites?

MAINTENANCE AND DIAGNOSIS

When should I replace my water heater? (Signs of aging)

What to do in case of a leak or emergency?

Have more questions?