Help Center

How to find your water heater's age (and what insurers ask for)

Find the manufacture year on the label, tell installation from manufacture date, and understand how it ties to home insurance in Quebec.

No hot water, lukewarm, or too hot: what to check before you call

A quick checklist for the most common hot-water issues: breaker, thermostat, usage habits, and when you really need a technician.

Water heater installation: what's included vs possible extras

Understand what a code-compliant install includes, and when a pan, expansion tank, or leak detector may be added — no surprises on install day.

Do I need an expansion tank with my water heater?

The 3 situations where Quebec code requires it, what it means for you, and why we check on site without worrying you ahead of time.

Rust, noise, running out of hot water: signs it's time to replace

Spot the real end-of-life signals on an electric water heater, without panic, and know when repair is no longer worth it.

How to prepare for the technician (installation day)

A short checklist for a smooth replacement: access, space, electricity, pets, and where to drain water.